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Documented cases in automation, backups and the diagnosis of a GPON incident.

Projects

Documented cases in automation, backups and the diagnosis of a GPON incident.

GPON: from a Wi-Fi symptom to a provisioning fault

I investigated intermittent outages and problems opening web pages at an educational centre. The diagnosis ruled out radio-frequency issues and narrowed the incident to connectivity between the ONT and OLT.

The fault was identified as a provisioning problem. After the system was reprovisioned, the service worked again and the procedure was recorded in a provisioning guide.

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